Refund and Return Policy
Effective
Date: 16-10-2023
Thank you for shopping at gaara.in . We value your
satisfaction and want to ensure a seamless shopping experience. Please read our
Refund and Return Policy carefully to understand your rights and obligations
when it comes to returns and refunds.
1.
Return Eligibility:
We accept returns within 3 days from the date of
delivery for most products. To be eligible for a return, your item must be in
the same condition that you received it and must be in the original packaging.
2.
Non-Returnable Items:
Certain items are not eligible for return,
including:
- Personalized
or custom-made products.
- Perishable
goods.
- Intimate
or sanitary goods.
- Downloadable
software or digital products.
- Gift cards.
3.
Initiate a Return:
To initiate a return, please follow these steps:
- Contact
our customer support team at contact@gaara.in to request a return
authorization.
- Once
authorized, package your item securely.
- Include
the return authorization and a copy of your original receipt in the
package.
- Ship
the item to the address provided by our customer support team.
4.
Refund Process:
Once we receive your returned item, we will inspect
it and notify you of the approval or rejection of your refund. If approved,
your refund will be processed, and a credit will automatically be applied to
your original payment method within 10 business days.
5.
Shipping Costs:
Shipping costs for returns are the responsibility
of the customer, unless the return is due to an error on our part. In such
cases, we will provide a prepaid shipping label.
6.
Exchanges:
If you wish to exchange an item, please follow the
return process as outlined above and place a new order for the replacement
item.
7.
Damaged or Defective Items:
If you receive a damaged or defective item, please
contact our customer support team within 2 days of receiving the product, and
we will provide instructions on how to proceed.
8.
Cancellations:
If you wish to cancel an order, please contact us
as soon as possible. Once an order has been shipped, it cannot be canceled, and
you will need to initiate a return.
9.
Changes to this Policy:
We reserve the right to modify or update this
Refund and Return Policy at any time. Any changes will be posted on our
website.
Contact
Information:
If you have any questions or need assistance,
please contact our customer support team at contact@gaara.in
By making a purchase from gaara.in, you acknowledge
and agree to this Refund and Return Policy.
GAARA INTERNATIONAL
gaara.in
contact@gaara.in
, +91 8453936989